Need to renew your car insurance in Malaysia? Check out our independent Top 5 list of the Best Car Insurance in Malaysia. 

We are an independent insurance education webpage committed to providing independent information. We research and collect reviews and ratings from actual Malaysian car owners and recommend insurances.

Malaysia has over 20 insurance and takaful companies that sell car or motorcycle insurance, and it is not easy to find which one is the best. Every year we conduct an online survey with over 10,000 Malaysian car owners to find the best car insurance companies. Five insurance companies have received 5-star ratings from us. This rating is similar to the quality level at hotels. A 5-star hotel provides better service than a 3-star hotel. A 5-star insurance company has proven to provide better service to its customer than a 3-star insurance company.

Here is the complete list of the top 5 Malaysian insurance companies of 2019 that have received 5-stars from their customers.

Top 5 Car Insurance Companies in 2019 for Malaysia (reverse order)

5. MSIG Malaysia

MSIG Malaysia ranked 5th in the 2019 Motor Insurance Survey. This is a good result given that Malaysia has over 20 insurance companies in Malaysia.

Their web portal is easy to use, although not as easy as Takaful Malaysia’s or Etiqa’s. But you can get the prices and even renew your insurance within a few minutes. The downside, again you cannot renew your road tax here.

2019 Key Facts 

  • MIA Ranking 2019: #5
  • Customer Service Level: 5 stars
  • User Review Ratings: 3 stars
  • Webpage Friendliness: EAsy
  • Road Tax: No
  • Special Discount: 10% online

4. Etiqa Malaysia

Etiqa won top ratings in the 2017/2018 Motor Insurance Survey in both takaful and conventional insurance categories. This year Etiqa General Insurance made it to #2. Etiqa was one of the earliest companies that offer car insurance online to Malaysians. We found Etiqa’s web portal the easiest to check to get a quotation for motor insurance prices. You only need to fill out the following six information.

  1. Name
  2. Registration Number
  3. NRIC
  4. Postcode
  5. Email Address
  6. Phone number

2019 Key Facts 

  • MIA Ranking 2019: #2
  • Customer Service Level: 5 stars
  • User Review Ratings: 4 stars
  • Webpage Friendliness: Very Easy
  • Road Tax: Yes
  • Special Offer: 10% online discount

3. Tokio Marine

Tokio Marine won the 2019 Motor Insurance Award as the best car insurance company in Malaysia. To get a price quote you only need to provide 8 information on the webpage, so that it is easy and quick. Tokio Marine is one of 5 companies that you can try out to compare car insurance within 5 minutes online. 

2019 Key Facts 

  • MIA Ranking 2019: #1 Winner
  • Customer Service Level: 5 stars
  • User Review Ratings: 4 stars
  • Webpage Friendliness: Easy
  • Road Tax: No
  • Special Offer: 10% online discount

2. Allianz General

Allianz General is the largest car insurance company in Malaysia. It is the newest company that has opened up and offered car insurance online to their customers. The webpage is easy, and you can quickly get a price quotation. In 2016/17, Allianz General won the Motor Insurance Award as the Best company. Since then it remains at the top as a 5-star service insurance company. In 2019, Allianz general placed at 4th place.

2019 Key Facts 

  • MIA Ranking 2019: #4
  • MIA Ranking 2016/2017: #1 Winner
  • Customer Service Level: 5 stars
  • User Review Ratings: 4 stars
  • Webpage Friendliness: Very Easy
  • Road Tax: No

1. AXA Affin General Insurance

AXA Affin is one of the Best Car Insurance companies in Malaysia. It has a 5-star customer rating and placed as the 3rd Best company in the 2019 Motor Insurance Survey. The car insurance product offered is called SmartDrive Enhanced Private Car. AXA is the only company that currently provides telematics for car insurance in Malaysia so that you can save even more on your insurance. With Telematics, you have the chance to save an additional 20% on your car insurance if you are a safe driver. The AXA product is called AXA FlexiDrive. It is an add-on to the motor insurance plan.

What is telematics? Telematics is a method to monitor vehicle and driver behaviour. In this case, the insurance company will install a small device in the vehicle your that enables tracking and monitoring of vehicle usage and driver’s behaviour. Here are the benefits from AXA’s webpage:

  • Safe Driving Bonus Up To 20%
  • 10% online discount
  • Enhanced Safety Features
  • 24/7 Vehicle Security & Theft Recovery
  • Smart Connectivity For Your Vehicle

To buy car insurance online from AXA is easy. You need to provide the following information to see how much your car insurance will cost quickly:

  • Vehicle Number
  • Your name
  • NRIC
  • Vehicle Location like West or East Malaysia
  • Phone number
  • Email address

2019 Key Facts 

  • MIA Ranking 2019: #3
  • Customer Service Level: 5 stars
  • User Review Ratings: 4 stars
  • Webpage Friendliness: Very Easy
  • Special Offer: 10% online discount + up to 20% safe driver discount

2019 Top 5 Car Insurance Companies in Malaysia

  1. AXA Affin – AXA SmartDrive and AXA FlexiDrive Car Insurance
  2. Allianz General – Motor Comprehensive
  3. Tokio Marine – Tokio Now Car Insurance
  4. Etiqa – MyEtiqa Car Insurance & Takaful
  5. MSIG – Car Insurance

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